According to the Market Statsville Group (MSG), the Cloud OSS BSS Market size is expected to grow from USD 17,819.2 million in 2021 to USD 52,682.8 million by 2030 at a CAGR of 12.8% from 2022 to 2030. Cloud operational support system/business support system provides network and customer data for the back office. The BSS system provides subscription information, and the cloud operation support system refers to the maintenance of customers and activities related to the support of back-office operations over the internet. The growing popularity of convergent billing systems is expected to boost demand for cloud OSS/BSS solutions. The telecom industry's requirement for operational and business efficiency is having a big impact on the cloud OSS BSS market's growth. Furthermore, communication service providers have been pushed to alter their infrastructure in order to manage networks and customer-centric services, resulting in a demand for cloud OSS BSS solutions and services.

The market is rising due to the growing trend of communication service providers focusing on improving client experiences and lower operating costs. The increasing usage of customized OSS/BSS solutions, as well as the growing trend of outsourcing services in the telecom industry, are some of the primary drivers expected to drive the market’s growth throughout the forecast period. However, the increasing complexity of network integration and rising concerns about cloud security are two challenges that could limit the market's growth. On the contrary, continuing research and development for cloud OSS/BSS to enable greater configuration and network flexibility of network services is expected to give attractive growth opportunities for the market.

COVID-19 Impact on the Cloud OSS BSS Market

The pandemic has surged the demand for the cloud services business. It has boosted the demand for greater data and voice connectivity on networks. To meet the rising demand, telecommunication service providers have boosted network capacity. Further, the switching traditional business method to the work-from-home market, the pandemic resulted in an increase in demand for cloud services, thereby enhancing the market’s growth.

Scope of the Cloud OSS BSS Market

The study categorizes the cloud OSS BSS Market based on component, cloud type, operator type, and organization size at regional and global levels.

By Component Outlook (Sales, USD Million, 2017-2030)

• Solution
  • OSS
  • BSS
• Services
  • Professional Services
  • Managed Services

By Cloud Type Outlook (Sales, USD Million, 2017-2030)

• Public Cloud
• Private Cloud
• Hybrid Cloud

By Operator Type Outlook (Sales, USD Million, 2017-2030)

• Mobile Operator
• Fixed Operator

By Organization Size Outlook (Sales, USD Million, 2017-2030)

• Large enterprises
• SMEs

By Region Outlook (Sales, USD Million, 2017-2030)

• North America
  • US
  • Canada
  • Mexico
• Europe
  • Germany
  • Italy
  • France
  • UK
  • Spain
  • Poland
  • Russia
  • Slovenia
  • Slovakia
  • the Netherlands
  • Belgium
  • Norway
  • Denmark
  • Czech Republic
  • Sweden
  • Rest of Europe
• Asia Pacific
  • China
  • Japan
  • India
  • South Korea
  • Indonesia
  • Malaysia
  • Thailand
  • Vietnam
  • the Philippines
  • Singapore
  • Australia & New Zealand
  • Rest of Asia Pacific
• South America
  • Brazil
  • Argentina
  • Colombia
  • Rest of South America
• The Middle East & Africa
  • Saudi Arabia
  • UAE
  • South Africa
  • Northern Africa
  • Rest of MEA

Solution segment is projected to account for the largest market share, by components

Solutions segment of the cloud OSS BSS market by component is anticipated to have the largest market size. These solutions are built on modern technologies like artificial intelligence (AI), machine learning (ML), and big data analytics, which help acquire, visualise, analyse, and monitor data in order to gain useful insights. Moreover, these solutions have enabled cloud service provider to efficiently manage operations and business processes, as well as track their progress. Software-defined Networking (SDN), Cloud services, IP networks, Network Function Virtualization (NFV), fixed and mobile broadband networks, and mobility are all examples of novel network infrastructures that optimize company operations. Companies are using cloud OSS BSS solutions to support and automate infrastructure.

Hybrid cloud segment accounts for the highest CAGR during the forecast period

During the forecast period, the hybrid cloud segment is expected to lead the market in terms of cloud type. The hybrid cloud deployment model offers greater control, lowers risk, saves money, and improves performance. It also combines the public cloud's user-friendly, adaptable, and cost-effective capabilities with the private cloud's better control and security. Further, it meets the demand for a highly scalable, versatile, and secure solution. These combined capabilities are largely attracting new consumers to the market, thereby augmenting the segmental growth.

Asia Pacific accounts for the highest CAGR during the forecast period

Based on the regions, the Global Cloud OSS BSS Market has been analyzed across five major regions: North America, Asia Pacific, the Middle East & Africa, Europe, and Latin or South America. Asia Pacific is expected to hold the highest growth rate in the cloud OSS BSS market. Rapid economic development, globalization, FDI, cloud-based solutions, network ecosystem developments, and widespread adoption of smartphones and the internet among consumers and enterprises will all contribute to the regional growth. Furthermore, the region's large population has resulted in a large subscriber base for telecom firms, which will drive the business in the region.

Key Market Players in Cloud OSS BSS Market

The global cloud OSS BSS market is mildly concentrated in nature, with few numbers of global players operating in the market, such as:

• Amdocs
• Ericsson
• Huawei
• Netcracker
• Oracle
• HPE
• Optiva
• Nokia
• CSG
• ZTE
• Comarch
• Subex
• STL
• IBM
• InfoVista

Recent Developments

• In March 2022, Netcracker and Deutsche Telekom partnered together to automate Deutsche Telekom's B2B services across a software-defined LAN, WAN, and Wi-Fi environment.
•  In February 2022, Ericsson Joined Together with Telefónica and Samsung and developed a solution for 5G interactive calling based on the IMS data channel standard and Ericsson Cloud IMS network.
• In November 2021, Optiva Inc., a leading provider of cloud-native revenue management software in private and public clouds, announced the launch of a new MVNx Fast Track programme in private and public clouds. This allows end-to-end operation as well as flexibility, scalability, and automation.

Key Issues Addressed

• What is the market size by various segmentation of the cloud OSS BSS by region and its respective countries?
• What is the customer buying behavior, key takeaways, and Porter's five forces of the cloud OSS BSS market?
• What are the key opportunities and trends for manufacturers involved in the cloud OSS BSS supply chain?
• What are the market's fundamental dynamics (drivers, restraints, opportunities, and challenges)?
• What and how are regulations, schemes, patents, and policies impacting the market's growth?
• What are the upcoming technological solutions influencing market trends? How will existing companies adapt to the new change in technology?
• The market player positioning, top winning strategies by years, company product developments, and launches will be?
• How has COVID-19 impacted the demand and sales of cloud OSS BSS in the global market? Also, the expected BPS drop or rise count of the market and market predicted recovery period.
• Detailed analysis of the competitors and their latest launch, and what are the prominent startups introduced in the target market? Also, detailed company profiling of 25+ leading and prominent companies in the market.